Privacy Policy

Breakaway Experiences Privacy Policy 

Breakaway Experiences respects your privacy and is committed to protecting your personal data. This Privacy Policy is intended to describe for you, as an individual who is a user of Breakaway Experiences’ website or our services, that the information we collect, how that information may be used, with whom it may be shared, and your choices about such disclosures and uses.

Please read this Privacy Policy and our Terms and Conditions carefully to understand how any personal information collected by Breakaway Experiences is used. By using the Breakaway Experiences website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please visit our Contact Us page.

Information that you provide to us

Any personal information provided to/gathered at BreakawayExperiences.com is controlled by Breakaway Experiences Inc. While our business requires us to obtain personal information from you, we do not sell, rent, loan, or provide that information to any third party (except the financial institution that processes your payment and the experience provider) without your specific consent.

When you purchase an experience, Breakaway Experiences needs to know your name, address, email address, recipient's name, delivery address and credit card details. This information will allow us to process and fulfill your order and to notify you of the status of your order. We also ask for your telephone number, which enables us to contact you if there is a problem with your order. We may also use the information we collect to occasionally notify you about important changes to the website and special offers we think you'll find valuable. If you would rather not receive this additional information you may advise us at any time.

Information About Others

We may also collect and store personal information about other people that you provide to us. If you use our website to send others (relatives, friends, colleagues, etc.) an experience you purchased or information that may interest them through our system, we may store your personal information, and the personal information of each such recipient. Breakaway Experiences will not share the personal information you provide to us with anyone, unless required by law, court order or to technically operate our services or our website.

Cookies

When you visit our website, we may assign your computer one or more cookies, to facilitate access to the website and to optimize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the searches you conduct on our site and the links you click. These "cookies" reside on the hard drive of your computer and you can usually modify your browser setting to decline cookies.  These "cookies" transmit no information about your computer or yourself to us. 

How does Breakaway Experiences protect customer information? 

When you place orders or request additional information about our services, we use a secure server. The secure server software (SSL) encrypt all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. We may occasionally request proof of identity before we are able to disclose sensitive information to you. 

Will Breakaway Experiences disclose the information it collects to third-parties parties?

Breakaway Experiences will not sell, trade or rent your personal information to others. Breakaway Experiences' may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and emails, removing repetitive information from customer lists, analyzing data, website upgrades, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions but cannot use it for any other purposes.

You acknowledge and agree that Breakaway Experiences is not responsible for and has no control over third parties that may be accessed or linked from the Website and you are encouraged to refer to the statements and policies adopted by such third parties related to the use and retention of personal information. 

How you can access your information 

If you have an online account with us, you have the ability to review and update your personal information online by logging into your My Account. You can also review and update your personal information by contacting Breakaway Experiences.  More information about how to contact Breakaway Experiences please visit our Contact Us page.

Your ‘My Account’ Password

You will select a password and My Account username upon completing the registration process for purchasing and/or redeeming Breakaway Experiences’ experiences or gift cards. You shall be solely responsible for maintaining the confidentiality of the password and username, and you shall be responsible for all activities occurring on the Website pursuant to your password or username. You shall immediately notify Breakaway Experiences of any unauthorized use of your username, password or any other breach of security affecting this Website.

If you have any concerns or questions about the way in which your personal information is being processed, please reach out to us via our Contact Us page.